Frequently Asked Questions

General

What is your goal with your shop?

To save our planet of course! 🌍 All of my artwork has the underlying message of living a greener and more sustainable lifestyle, protecting animals and wildlife and reducing waste and carbon footprint. When I first started posting my artwork on social media I did not think I would open up a shop a few months later. It was simply due to requests from my followers and I saw a way to use my artistic talents to spread the message and do good for the world. My dream would be to be able to make a living from my artwork while protecting and raising awareness for the health of our planet. I donate parts of my profits to conservation efforts and animal sanctuaries.

What conservation causes do you donate to?

The conservation cause I donate to depends on the artwork you buy. In the past I have donated parts of my profits from my whale artwork to Hard To Port, an organisation that works towards ending whaling in Iceland, as well as sanctuaries and other artists and performers working towards conservation of our planet. You can check out the donation page for a list of donations up to date.

Does it not go against your values to ship products all over the world?

This is something I thought hard about before opening an online shop but I believe the positives outweigh the negatives. My main goal is to raise awareness and create more discussion amongst people on conservation to try to change people's mindset.  My main platform for sharing my artwork is online and it always will be but by selling my artwork on merchandise it reaches people that otherwise might not have seen my artwork online.

By printing all of my merchandise on demand I reduce waste and I make sure the suppliers I work with also share my same values. No one is perfect so I am constantly on the lookout for more sustainable practices.

APPAREL

Who is your clothing supplier?

My supplier is an international brand called Stanley/Stella. Their focus lies in producing more authentic and more responsible clothes that you are proud to wear. I chose this brand carefully as they align completely with my values. They work with 7 carefully chosen factories based in Bangladesh, China and Portugal which all meet the most stringent safety criteria and are chosen based on their compliance with working conditions requirements in line with the Fair Wear Foundation. Using 100% organic cotton in their clothing is not an option but a requirement. And if they use polyester, it’s recycled polyester, in keeping with a circular economy approach.

You can read more about the brand here.

Is the clothing produced ethically and environmentally friendly?

Yes, this is extremely important to me. The clothing is produced in factories that follow the working conditions of the Fair Wear Foundation. The garments are certified by GOTS, OCS Blended and Oeko-Tex and The Global Recycled Standard label certifies that the materials used are recycled: in the case of polyester, from plastic bottles, and for cotton, from cutting waste. GRS also guarantees compliance with social and environmental criteria such as treatment of waste water, the absence of certain toxic additives and respect for working conditions in partner factories.

What size should I order?

Please follow the size chart found in the images of each product. If any questions arise don't hesitate to contact me!

PRINTS

What kind of paper and printer ink do you use?

I print on natural unbleached paper that is also sustainable and carbon-neutral. That means for each box of paper I get the producer plants a tree. For the printing I only use ink, not toner. Toner is actually made up mostly of finely ground polyester, which is a type of plastic.

Do you wrap your prints in plastic sleeves?

No, I wrap my prints with recycled padding paper to ensure they reach their destination unharmed.

SHIPPING

How do you ship your products?

Everything is shipped in paper envelopes without any plastic. My apparel and mugs are printed and shipped from the UK and my prints, stickers and pins are shipped from Iceland.

How long does it take for my order to arrive?

Shipping times vary depending on your location. See chart below for more information.
Note: In some cases packages might be held in customs or get lost on their way so I can not guarantee those times below.

CountryShipping times
IcelandApparel (5-7 days) & Prints (2-3 days)
UKApparel (2-3 days) & Prints (5-7 days)
Europe5-10 business days
United States8-15 business days
Australia15-30 business days
Asia15-30 business days

Note: All of my products (except stickers and pins) are made to order to prevent waste. This means that it takes 3-5 days to process and print your order so please keep that in mind with the outlined shipping times above.

How can I track my order?

Firstly you must purchase "recorded" or "courier" shipping at the checkout for the tracking number (if you chose regular shipping you will not be able to track your order). Once your order has been shipped you will receive an email with your tracking number and a link for tracking.

RETURNS

Do you accept returns?

I do not accept returns to prevent waste. Please review all item photos and item description prior to purchase.

What if my order arrives damaged?

If your order arrives damaged or not up to your standards please email me within 3 days of receiving the item. In your email please explain what is wrong with your item and include a photo and your order number. I will get back to you promptly regarding getting you a new item.

Can I cancel my order?

You can cancel your order as long as I am contacted before the item has shipped. It usually takes 1-4 days for items to get shipped after an order is placed and buyers will receive notification of shipment.

Wholesale

Can I buy items in bulk for wholesale?

Yes, my apparel, mugs and prints are available in bulk quantities. I offer discounted pricing for large orders so if you're interested please contact me and state how many items you'd like to order.